Frequently Asked Questions
Everything you need to know about your Storiarts order.
How long will it take for my order to arrive?
Standard domestic orders typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We accept returns and exchanges on most items within 30 days of delivery, provided they are in original, unused condition with all packaging intact.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery dates are calculated at checkout based on your specific location.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I change or cancel my order after it has been placed?
We process orders quickly, but if you need to make a change, please contact our support team within 2 hours of placement and we will do our best to assist you.